LiiT
Laboratory for Internet and Innovative Technologies
Abstract

This paper addresses growth rate of e-Government sophistication level by comparing the corresponding e-Government services' benchmarks carried out in European countries. We have defined a methodology based on new indicators that define growth rate of e-Government development. This analysis was initiated by extensive amount of information about sophistication level of e-Government services for individual countries and is used to measure, analyze and compare the growth. We introduced two indicators: annual growth and growth period. We have also defined clusters about typical behavior of each indicator and show how obtained results define categorization.

Authors

This paper addresses growth rate of e-Government sophistication level by comparing the corresponding e-Government services' benchmarks carried out in European countries. We have defined a methodology based on new indicators that define growth rate of e-Government development. This analysis was initiated by extensive amount of information about sophistication level of e-Government services for individual countries and is used to measure, analyze and compare the growth. We introduced two indicators: annual growth and growth period. We have also defined clusters about typical behavior of each indicator and show how obtained results define categorization.

Keywords

Benchmark, e-government, e-services, government, growth rate, measurement, online sophistication

Full Paper

Benchmark, e-government, e-services, government, growth rate, measurement, online sophistication

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